Incoming

This department is responsible for receiving incoming documents from the Saudi Post and IAU members of beneficiaries. Documents are registered in the system and then distributed to the appointed departments.

Outcoming

This department is responsible for issuing all the documents that are directed to agencies outside of the University. Documents are sent only after registering them in the system and going over all other required procedures. Also, this department is responsible for sending documents through EMS and SAMSA.

Support

This department is responsible for receiving all enquiries, requests or suggestions related to the E-Morasalat System and due to the importance of providing appropriate technical support for IAU's staff; therefore, we are keen on providing various support channels.
You can contact the Central Administration Communications Directorate through their various channels:

  1. Calling the Unified Number: 013-3330030
  2. Sending an Email to: help.emorasalat@iau.edu.sa
  3. Instant Chatting.